A Young Leaders Vision For A Century Old Family Business Today, I want to share a tale that's bubbling with hometown flavor—literally. It's the story of Luke Desmond, a guy who grew up in …
Why “The Customer is Always Right” is Wrong.
Hey there, folks! If you've been running a business or if you've just been a customer, you've probably bumped into the age-old saying: "The customer is always right." And while it sounds right, I'm …
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